1. Repent

• Regret over past action
• Determined to improve the quality of work
• Have the spirit of innovation towards work

2. Khauf (Fear)

• Elevating self piety
• Fear of Allah's punishment from doing things that will be construed as misappropriation

3. Zuhud (Not Materialistic)

• Utilising facilities to the maximum
• Not wasteful on spending
• Not expecting praise from others

4. Patience

• Patience in facing customers
• Patience in dealing with bureaucracy
• Careful in carrying out duties

5. Gratitude

• Appreciating the facilities given
• Appreciating the contribution of individuals and groups
• Grateful to receive the blessings and be bold to face the challenges

6. Sincere

• Sincere in carrying out responsibilities
• Sincere in contributing towards increasing the quality of servicemen
• Not being arrogant (show off) in carrying out responsibilities

7. Resign to Allah

• Giving it your best
• Leave it to Allah after trying
• Full reliance on Allah

8. Mahabbah

• Treating all customers and staffs affectionately
• Creating a family like surrounding among staffs
• Equality in serving customers

9. Affection

• Proud to be staff of Perak Mufti Department
• Consent in accepting Allah's actions
• Being open-minded in receiving criticism

10. Death Reminder

• Always be alert and afraid of Allah's Judgement, and
• Encourage to carry out your responsibilities truthfully, with dedication and providing the best service